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Ratings

Kiyoh Tweakers Trustpilot Opencircuit

David Vanclooster

Fast delivery. Not at all clear that you will eventually receive an invoice from Estonia, while it is a Belgian site. This is very annoying for a Belgian school for invoicing and VAT. Could this not be a Belgian invoice in the future?

OpencircuitOf course it is possible to receive an invoice with our Belgian VAT number. VAT transfer is also possible. More information can be found here, or contact us: https: // Opencircuit .nl / Business Placed on 28 October 2020

D. Kaas

Placed on 4 June 2020

Karel Braeckman

Fine customer service (per chat and email) Persoonlijk contact via de mail Very long delivery time Complex site, search function does not work very well

- The site feels dated and is very unclear compared to the competition. The search function does not work very well (max 100 results, difficult to find search term 1 AND search term, for example searching for a JST-SH cable with 6 pins is a nightmare) - I had to wait a long time for my order (17 days) - In order overview on site you do not really get insight into which phase the order is (or why it has not yet been sent, and whether it has already been sent) + Contact with helpdesk was fast and positive + Delivery has since arrived in good condition

Opencircuit Placed on 28 May 2020

Marcel

Information on website not always enough information for laymen.

It took more than two weeks to process a return and then they do not solve it properly either. So customer service can be much better.

OpencircuitThank you for your rating. We regret that the reaction is colored negatively. We have always responded directly and neatly to all emails and also via the Live chat. Your return had not yet arrived in our warehouse due to the extreme pressure that PostNL has during this period. Thanks to the corona virus, it is very busy and they indicate that there are many delays, including returns. The return processing on our side was apparently done no more than 2 hours later, after it arrived in the warehouse and was in the system. Placed on 17 April 2020

R Zegers

It is unclear whether it would be delivered, even if it had been paid. Placed on 5 April 2020

Mats Van Molle

Neatly packaged antistatically Send high threshold for free

There is 2.95 shipping costs until you set your destination country to Belgium. How can this be .be very misleading !! Placed on 16 March 2020

RCFM. van Aarle

Live chat, friendly and customer oriented Fast delivery

I found it a bit annoying that the order was kept on hold due to the fact that one of the four parts was not in stock. I am working on a course and I would like to get along with it. What I found to be a plus was that it was resolved almost immediately via the live and that I found the package on the bus the next day. Perhaps it is a good tip to, if a part of the order is not immediately available to offer the option of waiting or for additional payment of additional shipping costs to split the shipment into multiple shipments.

OpencircuitThank you for your review! We already have the option to receive an order in 2 deliveries. When placing an order you can choose to have everything in stock shipped immediately, the items that are not yet in stock will then be sent later. Placed on 21 February 2020

John Hissink

Live chat, friendly and customer oriented Re-ordering is easy This company thinks along with you Items are added to the assortment on request Delivery time too long Call and answer by computer voice

Ordering is easy, contact via the website is good via telephone and mail can be better Placed on 25 January 2020

Ben

Fairly fast delivery Packaging not great Products not the greatest quality

Had what I needed at a fair price and delivery was decent. Slightly disappointed in the quality of the products with surface scratches on the copper and dirt with little attention to packaging. A simple piece of paper between the copper pcbs would be more than enough. Placed on 7 January 2020

Danny Van der laan

Fast delivery Placed on 20 December 2019

W. Vlug

Little 80s. discrete components. Placed on 8 December 2019

Anonymous

Paid twice for shipping while everything is delivered in a package

OpencircuitThanks for your feedback. We always try to ship orders together. It is of course possible that you chose a second delivery and that the items that were previously not in stock arrived at us the same day, so that everything could be sent in one go. If you have incorrectly paid double shipping costs, we ask you to contact us. Placed on 10 October 2019

h goos

As good as expected Placed on 27 September 2019

Joep

Item was in stock on the website. Not received after 10 days and no further message. Inquiries revealed that the item apparently was not in stock at the time of ordering, but now it is. After a reminder email at 11 p.m., the product was sent immediately and delivered the next day. Placed on 31 Augustus 2019

Rob van hattum

Product delivered quickly and neatly. Placed on 25 Augustus 2019

Timothy pranger

Shipping was fast. Packaging a lot less Placed on 24 June 2019

Marcel Verstappen

All okay. But unfortunately. No instructions and / or connection diagram included. And I have a defect with 1 (crowtail magnetic switch 2.0) You can't help it. So keep it up. Greetings Marcel. Placed on 21 June 2019

Ben Schellekens

Delivery time was long. Ordered Monday Whitsunday, delivered on Saturday.

OpencircuitThank you for your review. I see that your order was processed and shipped on Tuesday (the day after Pentecost), but was indeed delivered a few days late by PostNL. The reason for this is unfortunately unknown. Nevertheless, we would like to apologize, as fast delivery is very important to us. If you have any questions, please contact us. Placed on 18 June 2019

F. Pol

Order went smoothly, just a pity that the delivery time was presented a little more positively than reality. Now had to look for an alternative.

OpencircuitThank you for your review! I do indeed see that your letterbox package was delayed one day in the PostNL sorting center. That is of course not the intention, we apologize for this. Placed on 18 June 2019

S poot

Long delivery time. Expensive shipment. Placed on 5 June 2019

H..A.Vos

It was known to me that a part would be delivered delayed (between 2 & 5 days). In the end that became more than a week. Placed on 19 May 2019

Anonymous

Clear and correct information Placed on 3 May 2019

Jos de Roij van Zui

Product, professional packaging and delivery okay. BUT delivery time unfortunately not. According to your website, the product was in stock. It was not delivered the following day FRIDAY but only on TUESDAY the following week. I had expected / planned for a fast delivery.

OpencircuitThank you for your review! I do see that your order was placed and shipped on Thursday and should have been delivered on Friday. Unfortunately, letterbox packages sometimes have a delay and are still delivered a day later. Only then was it King's Day. The next post delivery day will then indeed be Tuesday. We apologize for the delay. Placed on 30 April 2019

richard de Vries

Helpdesk has not yet solved the problem Placed on 1 April 2019

Andre le Noble

Not yet received, despite promise that it would be delivered within 24. Placed on 19 February 2019