First of all, our apologies! We think it is very important that you are satisfied, but unfortunately we also sometimes make mistakes. That you are disadvantaged by this is of course not intended at all.
We are happy to resolve your complaint. Contact our customer service, we are available 6 days a week by live chat, email and telephone.
Dissatisfied with our service?
You can also submit your complaint to the disputes committee via the European ODR Platform